1. Introduction
Scala Technologies Pvt. Ltd. (“Scala Technologies”, “we”, “our”, or “us”) operates the website scala-technologies.com and related services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.
By using our website or contacting us through any channel, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide:
- Contact & project inquiries — name, email address, company name, message content, and any files you voluntarily upload when submitting a project inquiry or job application.
- Newsletter subscriptions — email address when you subscribe to our newsletter.
- Communications — records of any correspondence if you contact us directly by email or phone.
Information collected automatically:
- Log data — IP address, browser type and version, pages visited, time spent, referring URLs, and device type.
- Cookies and similar tracking technologies — see Section 6 for details.
3. How We Use Your Information
We use the information we collect to:
- Respond to your project inquiries, questions, and support requests.
- Process and evaluate job applications.
- Send newsletters and updates you have subscribed to.
- Improve the content, performance, and usability of our website.
- Detect, prevent, and address technical issues or fraudulent activity.
- Comply with legal obligations.
We will not use your information for purposes incompatible with those described above without first obtaining your consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Sanity — our headless CMS, used to store project inquiry and job application data.
- Resend — our transactional email provider, used to send notification emails triggered by form submissions.
- Vercel — our hosting and infrastructure provider. Vercel may process log data as part of serving requests.
Each provider is contractually bound to protect your data and may only use it for the purposes for which we disclose it to them. We may also disclose information if required by law or to protect the rights and safety of Scala Technologies, our clients, or the public.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Project inquiry and contact form data — retained for up to 2 years to allow us to follow up and maintain business records.
- Job application data — retained for 6 months from the date of submission, after which it is permanently deleted unless you have been engaged for a role.
- Newsletter subscription data — retained until you unsubscribe or request deletion.
- Server log data — retained for up to 90 days for security and diagnostic purposes.
6. Cookies
Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to understand how it is used. We use the following categories of cookies:
- Essential cookies — required for core site functionality (session management, security). These cannot be disabled.
- Analytics cookies — help us understand aggregate usage patterns so we can improve the site. No personally identifiable data is stored. These are only set with your consent.
You can control and delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.
7. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — request that we correct inaccurate or incomplete information.
- Deletion — request that we delete your personal information, subject to certain legal exceptions.
- Portability — request a copy of your data in a structured, machine-readable format.
- Objection / Restriction — object to or request restriction of certain processing activities.
To exercise any of these rights, please contact us at contact@scala-technologies.com. We will respond within 30 days.
8. Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS/TLS. Access to stored data is restricted to authorised personnel only.
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Links to Third-Party Sites
Our website may contain links to external websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to review their respective privacy policies.
10. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@scala-technologies.com
- Phone: +977 9861212507
- Address: Scala Technologies Pvt. Ltd., Kathmandu, Nepal